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Privacy Policy

1. Introduction

LunaLock ("we," "our," or "us"), operated by Camino Dawn, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Wallet addresses and blockchain transaction data
  • Asset information and metadata
  • Communication preferences
  • Support requests and feedback

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features used, time spent, navigation patterns)
  • Analytics data (page views, button clicks, error logs)
  • Network information (IP address, connection type)

2.3 AI and Analytics

We use artificial intelligence and analytics services to:

  • Provide asset valuation services
  • Improve our application performance
  • Analyze user behavior and preferences
  • Detect and prevent fraud or abuse

AI valuations are estimates only and may not be accurate.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Provide customer support and respond to inquiries
  • Send important updates and notifications
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred
  • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain data collection and processing

To exercise these rights, please contact us using the information provided below.

7. Third-Party Services

Our Service may contain links to third-party websites or services. LunaLock and Camino Dawn, LLC are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

LunaLock and Camino Dawn, LLC may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Address: 8605 Santa Monica Blvd PMB 384495 West Hollywood, California 90069-4109 United States
  • Support: support@lunalock.io

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of California. Any disputes arising from this policy will be resolved in the courts of California.